Effective Date: 02 June 2026
At Yellow Charms, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Order Details
- Payment Information (processed securely through trusted payment gateways)
- IP Address
- Browser and Device Information
- Cookies and Website Usage Data
How We Use Your Information
Your information is collected to:
- Process and fulfil your orders
- Deliver products to your preferred address
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website experience
- Respond to enquiries and requests
- Prevent fraudulent transactions
- Comply with applicable legal obligations
We only collect information necessary to provide our services effectively.
Payment Security
Yellow Charms does not store your debit card, credit card, or banking details.
All online payments are securely processed through trusted third-party payment providers that use industry-standard encryption and security protocols.
Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Analyse visitor behaviour
- Maintain website security
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may only be shared with trusted service providers, including:
- Shipping and logistics partners
- Payment gateway providers
- Technology and website service providers
- Government or legal authorities where required by law
These partners receive only the information necessary to perform their services.
Data Protection
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or misuse.
While we implement industry-standard security practices, no method of electronic transmission or storage can guarantee absolute security.
Your Rights
You may contact us at any time to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data where legally permitted
- Ask questions regarding how your information is used
Third-Party Links
Our website may contain links to third-party websites.
Yellow Charms is not responsible for the privacy practices or content of external websites. We encourage you to review their respective privacy policies before sharing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.
Any updates will be published on this page with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Yellow Charms
Email: info@yellowcharms.com
Phone: +91 74799 09310
Address: Ground Floor, C/O Mahavir Roy, Near Gaurav Dental Hospital, Mohanpur, Samastipur, Bihar 848101